Privacy Policy

Last Updated: February 11, 2026

City Tower Hotel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website citytoweraqaba.com (the "Site"). Please read this Privacy Policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, email address, telephone number, and country, that you voluntarily give to us when you fill out our contact form or make a reservation inquiry.
Usage Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
Cookies and Tracking Technologies: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy section below.

2. How We Use Your Information

We use the information we collect in the following ways:

To respond to your inquiries and fulfill your requests, such as reservation inquiries or information requests.
To send you administrative information, such as booking confirmations and updates about your stay.
To improve our website, services, and guest experience.
To monitor and analyze usage and trends to improve your experience with the Site.
To comply with applicable laws, regulations, and legal processes.
To protect the security and integrity of our Site and business.

3. Third-Party Services

We may share your information with third parties that perform services for us or on our behalf, including:

Google Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information from Google Analytics to improve our Site and services. Google's ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
Google AdSense: We use Google AdSense to display advertisements on our Site. Google AdSense may use cookies and web beacons to collect information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, please visit Google's Advertising Policies.
Formspree: We use Formspree to process contact form submissions. Your form data is transmitted securely to Formspree's servers. Please review Formspree's Privacy Policy for more information.

4. Cookies and Advertising

Our Site uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. We use the following types of cookies:

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Used by Google Analytics to understand how visitors interact with the Site.
Advertising Cookies: Used by Google AdSense and its partners to serve relevant advertisements based on your browsing behavior across websites.

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to you based on your visit to our Site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request that we correct any inaccurate personal data.
Right to Erasure: You may request that we delete your personal data, subject to certain exceptions.
Right to Restrict Processing: You may request that we limit the processing of your personal data.
Right to Object: You may object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at info@citytoweraqaba.com.

7. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: info@citytoweraqaba.com
Phone: +962 3 202 2122
Address: King Hussein Street, Aqaba 77110, Jordan