Helpful Information

Before reaching out, you may find the answers you need on our other pages:

• Rooms & Suites — View our room types, amenities, and guest policies including check-in times and cancellation terms.
• Dining & Restaurant — Explore our restaurant menu, operating hours, and private dining options.
• Pool, Sauna & Steam — Learn about our swimming pool, sauna, and steam room facilities.
• Aqaba Travel Guide — Plan your trip with our guide to local attractions, diving, day trips to Petra and Wadi Rum, and practical travel tips.
• FAQ — Find answers to frequently asked questions about reservations, amenities, transportation, and more.

Our front desk team is available 24 hours a day, 7 days a week to assist you with any request. For urgent matters, we recommend calling us directly at +962 3 202 2122. For quick questions, you can also reach us via WhatsApp.

We typically respond to email and form inquiries within 2-4 hours during business hours (8:00 AM - 10:00 PM Jordan time, GMT+3). Reservation confirmations are usually sent within the same day.

Getting to City Tower Hotel

City Tower Hotel is located on King Hussein Street in downtown Aqaba, one of the main commercial thoroughfares in the city. Our central location makes us easy to reach from all major entry points into Aqaba, whether you are arriving by air, land, or sea.

From King Hussein International Airport (AQJ)

The airport is located approximately 10 kilometers north of the city center. The drive to our hotel takes around 15 minutes depending on traffic. Taxis are readily available at the airport terminal, and fares to downtown Aqaba typically range from JOD 8 to JOD 12. We also offer airport transfer services — simply contact our front desk in advance to arrange a pickup. Your driver will be waiting in the arrivals hall with a City Tower Hotel sign.

From Amman (by car or bus)

Aqaba is approximately 330 kilometers south of the capital city Amman. The drive takes around 3.5 to 4 hours via the Desert Highway (Route 15) or 4 to 5 hours via the scenic King's Highway, which passes through the ancient sites of Madaba, Kerak Castle, and Dana Nature Reserve. JETT and other bus companies operate daily services from Amman's Abdali station to Aqaba's central bus station, which is a 5-minute taxi ride from our hotel.

From Eilat, Israel (Border Crossing)

The Wadi Araba / Yitzhak Rabin border crossing between Eilat and Aqaba is located approximately 3 kilometers from City Tower Hotel. The crossing is open Sunday through Thursday from 6:30 AM to 8:00 PM, and Friday through Saturday from 8:00 AM to 8:00 PM (hours may vary; check with border authorities before your trip). Taxis are available on both sides of the border.

Nearby Landmarks

Our prime downtown location puts you within easy reach of Aqaba's key attractions:

• Aqaba Fort (Mamluk Castle) — 5-minute walk
• Ayla Archaeological Site — 10-minute walk
• Aqaba Heritage Museum — 5-minute walk
• City Center Shopping Mall — 3-minute walk
• Downtown Souks & Markets — 2-minute walk
• Public Beach — 10-minute drive
• Aqaba Marine Park (Diving) — 15-minute drive
• King Hussein International Airport — 15-minute drive

Practical Information for Visitors

Planning your visit to Aqaba? Here are some useful details:

• Currency: Jordanian Dinar (JOD). ATMs and currency exchange offices are available near the hotel.
• Language: Arabic is the official language. English is widely spoken in hotels, restaurants, and tourist areas.
• Time Zone: GMT+3 (Eastern European Summer Time).
• Visa: Many nationalities can obtain a visa on arrival at Aqaba's airport or border crossings. Aqaba is part of the Aqaba Special Economic Zone (ASEZ), which offers free visa entry for visitors staying in the zone.
• Best Time to Visit: October through April offers pleasant temperatures (18°C–28°C). Summer months (June–August) can reach 40°C but are ideal for water activities.
• Jordan Pass: We recommend purchasing a Jordan Pass before your trip, which covers your visa fee and entry to over 40 attractions including Petra and Wadi Rum.